The project focuses on preparing sales teams and field employees at a company in the commercial sector, through a digital training platform that combines work-specific knowledge with the development of professional and behavioral skills. The platform brings together specialized content on sales, customer service, presentation and product categories with ready-made content from Elham's library covering skills such as time management, teamwork, planning and creativity, all within interactive learning journeys that enable self-paced learning suited to the nature of field teams' work.
The need to continuously onboard and upskill sales and field teams
The challenge of unifying core concepts related to presentation and customer handling
The need to provide training content suited to the nature of field work
The challenge of combining specialized and behavioral skills
The need to launch training programs quickly without compromising quality
Designed a training platform that combines specialized content with a skills library
Developed learning journeys covering sales, presentation and customer service
Integrated the company's own content with ready-made, high-quality content
Delivered an interactive learning experience based on practical application
Enabled self-paced learning suited to the nature of field work
Enabled progress tracking to support follow-up and performance improvement
* Numbers marked as (estimated) are based on global market standards
Prepared sales teams through content that combines practical application and skills
Unified the training experience for field teams within a single platform
Improved the quality of customer interaction through integrated, hands-on training
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