The project aims to unify the training experience at a company in the entertainment sector that operates several branches, helping deliver a consistent level of knowledge and service to employees across their different work locations. Training was transformed into a digital experience that lets employees access content and learn from wherever they work, with work-related knowledge and procedures organized into clear learning journeys. This supports faster onboarding and a consistent level of performance across branches, and reduces the need to repeat in-person training at every site.
Service levels differ between branches, as each branch trains its employees in a different way
Fast hiring and high staff turnover require continuous onboarding
The cost of sending trainers to every branch is high and does not scale with growth
A digital academy that unifies operational knowledge across all branches
Digital onboarding of new employees, starting before their first day
Reduced reliance on in-person training, plus improved efficiency of operational systems
* Numbers marked as (estimated) are based on global market standards
Unified training across all branches, for consistent service quality
Onboarded employees before their first day, so they are ready from day one
Estimated 50–70% savings in training costs, with improved quality
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