The project centers on building a unified internal learning environment for a company whose employees come from different departments and specializations, with the aim of organizing training and providing content suited to the diversity of employees' roles and development needs. The platform includes learning journeys and paths covering professional, managerial and technical skills as well as customer service, with self-paced learning and progress and engagement tracking. The experience included 434 trainees; 90% of users started learning and 453 certificates were issued.
The need to unify the training experience for employees from different specializations
The need to provide content covering multiple skill areas (technical, managerial, customer service)
The need to organize learning paths clearly for each group
Difficulty tracking employees' progress accurately
The need to increase engagement with training content
A central training platform serving every department in the company
Content organized into learning journeys covering a range of skills
A rich library including skills such as customer service, strategic thinking and performance
Tracking and analytics to measure progress and engagement
A flexible learning experience that can be accessed at any time
Full management of content and users through a unified dashboard
* Numbers marked as (estimated) are based on global market standards
Unified the training experience for hundreds of employees on a single platform
Achieved high levels of engagement with and uptake of learning
Built a continuous learning environment that supports skills development within the organization
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